ptkpk Terms and Conditions

These Terms and Conditions ("Terms") form a binding legal agreement between ptkpk ("Platform", "we", "our") and any user ("User", "you") of our website ptkpk.cam. These Terms have been drawn up under the applicable laws and regulations of Bangladesh.

The following definitions apply in these Terms:

• "Platform" — The ptkpk website, mobile version, and all associated services.
• "Account" — A personal user profile created through registration.
• "Balance" — The amount of real money held in a user's account.
• "Bonus Balance" — Credits granted as a promotional bonus.
• "Wagering Requirement" — The obligation to place a specified amount in bets before a bonus can be withdrawn.
• "BST" — Bangladesh Standard Time (UTC+6), which is the basis for all time calculations on this platform.

By accessing or using our platform, you automatically agree to these Terms and to our Privacy Policy and Responsible Gaming Policy. If you do not agree to these Terms, please refrain from using our platform.

To open an account on ptkpk, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• Only one account may be opened in your own name — multiple accounts are strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• You must not be located in any area where online gaming activities are completely prohibited.
• You must not have been previously banned from our platform for any reason.

Registration Process

During registration, you will be required to provide a valid mobile number, email address, and details of your preferred payment method. ptkpk reserves the right to accept or reject any registration application.

False information provided during registration may result in account closure and forfeiture of any balance.

ptkpk is firmly committed to preventing underage gaming. We may request a government-issued ID, National Identity Card (NID), passport, or other valid document for age verification at any time.

If you suspect that an underage person is using your account, contact our live chat support immediately.

It is your responsibility to keep your account login details (username and password) completely confidential. We will never ask for your password via email, SMS, or live chat.

Security Rules

• Allowing anyone else to use your account is strictly prohibited.
• Use a strong password and change it regularly.
• If you suspect your account has been hacked, contact us immediately.
• Always log out after accessing your account on a public or shared device.

ptkpk is not responsible for any loss resulting from authorized or unauthorized access to your account.

ptkpk accepts deposits through all popular mobile banking methods in Bangladesh.

Payment Method

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Deposit Limits

The minimum deposit amount is ৳100 (for each method). The maximum deposit limit is determined by your account's verification level.

Once all deposits are processed, they will be added to your balance immediately. In the event of a technical delay, please contact live chat support.

ptkpk ensures maximum speed and transparency in withdrawal processing.

Withdrawal Limits and Timing

• Minimum withdrawal amount: ৳500
• Standard withdrawal processing time: 5–30 minutes
• Payment methods: bKash, Nagad, Rocket, Upay, Bank Transfer

Withdrawal Terms

• Withdrawals may only be made to the same method used for the deposit.
• Funds from bonuses cannot be withdrawn until the specified wagering requirement has been met.
• Identity verification may be required for each withdrawal request.
• In cases of suspicious activity, withdrawals may be suspended and reviewed.

ptkpk offers various promotional offers for new and existing users. Each bonus has its own applicable terms and conditions.

Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 20 times (20x) — meaning it becomes withdrawable after placing bets equal to 20 times the bonus amount.

VIP Cashback Program

Regular weekly cashback is provided across our four VIP levels:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback

General Bonus Terms

• Each bonus offer may be claimed only once, unless otherwise stated.
• If a withdrawal is made while a bonus is active, the bonus may be cancelled.
• If bonus abuse or fraud is proven, the account will be cancelled and the bonus will be forfeited.
• ptkpk reserves the right to modify or cancel any bonus without notice.
• Bonus balance cannot be transferred to another account.

All games on ptkpk are operated by software from accredited providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi). Each game has its own applicable rules.

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, the related bet will be cancelled and the amount refunded.
• Maximum bet limits may vary by game and account.
• All game outcomes are determined through a Random Number Generator (RNG) or live dealer process.

Sports Betting

Bets can be placed on cricket (BPL, IPL, T20 World Cup), football (FIFA and other leagues), and many more sports. No bets will be accepted after the designated time. If a match is cancelled, the bet will be considered void.

The following activities are strictly prohibited on ptkpk and may result in account cancellation:

• Creating or operating multiple accounts.
• Manipulating or abusing the bonus system.
• Engaging in money laundering or suspicious financial activities.
• Attempting to access the system through hacking, malware, or any other technical manipulation.
• Playing games using automated bots or scripts.
• Harassing or deceiving other users.
• Operating an account using a false identity.
• Operating an account on behalf of a minor.

ptkpk reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of these Terms.
• Failure to complete identity or age verification.
• Suspicious or fraudulent activity.
• Prolonged inactivity of the account.
• The user's own request.

Voluntary Closure

You may request closure of your account at any time via live chat or by email at [email protected]. After the request is processed, any remaining valid balance will be returned to your registered payment method.

ptkpk believes that gaming is a form of entertainment — not a source of income. We are committed to responsible gaming practices.

Self-Control Tools

Users can use the following features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Restrict gaming time per session.
• Self-Exclusion: Temporarily close your account for a set period.
• Permanent Exclusion: Permanently step away from the platform.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page.

All content on the ptkpk.cam website — logos, designs, text, graphics, software, and code — is protected as the intellectual property of ptkpk.

No part of this content may be reproduced, distributed, published, or used commercially without our prior written permission. Limited use for personal and non-commercial purposes is permitted.

Trademarks and content belonging to third-party game providers are subject to their own intellectual property rights.

ptkpk is not responsible for the following:

• Games being interrupted due to internet connection issues.
• Transaction delays caused by third-party payment providers.
• Losses resulting from a user leaving their account credentials unsecured.
• Service interruptions due to unexpected technical errors.
• Financial losses resulting from a user's own decisions.

Our total liability shall not, under any circumstances, exceed the original amount of the transaction in question. ptkpk always strives to resolve any disputes in a fair and transparent manner.

The way we collect, store, and use your personal information is described in detail in our Privacy Policy. These terms and conditions and the Privacy Policy work as complements to each other.

We use SSL encryption and modern security technology to protect your data. Your information is never sold to third parties. However, data may be shared with authorities where required by legal obligation.

ptkpk reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified of significant changes via email or account notification.

Continued use of the platform after any changes will be considered as your acceptance of the revised terms and conditions. The date of revision will always be displayed at the top of this page.

We recommend that you visit this page regularly.

For any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali
• Email: [email protected]

After receiving a complaint, we will try to provide an initial response within seven (7) business days. More complex matters may take additional time to resolve, but you will be kept informed throughout the process.

Our goal is to resolve all disputes quickly and fairly. We place the highest priority on the satisfaction of our users.